We Travel To Your Location
Our caregivers are thoroughly vetted, have many years ...(+)experien cecaring for children, are certified in CPR, First Aid and other various certifications.
Our caregivers are fluent in English and many are also native ...(+) Japanese, Mandarin, French, German and/or other languages.
Trained and skilled in newborn care. Our specialist provides unique ...(+)expertise in all aspects of newborn care.
To meet all your needs, our service operates 24 hours a day, 7 days ...(+) a week. We operate year round to chelp you out if you are planning a day on the slopes, night on the town, or visiting for a special occasion.
We have been providing quality child care for clients in Niseko ...(+) since 2012. We are the exclusive supplier for many of the hotels, chalets, and accommodations in Niseko.
Last minute requests
Our caregivers are on-call and ready to help.
Niseko Kids Club Babysitting is your trusted source of professional nannies and babysitters. We have been an integral part of creating happy holiday memories for families visiting Niseko and surrounding areas since 2012.
We offer 24 hour, on-call private nanny/babysitter services with qualified caregivers servicing children from newborn to 15 years. Our caregivers will travel to your location. We currently service Hirafu, Hanazono, Niseko Village, Annupuri, Moiwa, Rusutsu and Kiroro. Our services can be tailored to satisfy your family’s individual needs, with high-quality care provided in the comfort of your holiday home.
|Winter Rate||3 HRS||3.5 HRS||4 HRS||4.5 HRS||5 HRS||5.5 HRS||6 HRS||6.5 HRS||7 HRS||7.5 HRS||8 HRS|
|1 to 2 Kids||14,700||17,150||19,600||22,050||24,500||26,950||29,400||31,850||34,300||36,750||35,280|
|3 to 4 Kids||17,700||20,650||23,600||26,550||29,500||32,450||35,400||38,350||41,300||44,250||47,200|
* Winter Dates: 20 November to 30 April
|Holiday Rate||3 HRS||3.5 HRS||4 HRS||4.5 HRS||5 HRS||5.5 HRS||6 HRS||6.5 HRS||7 HRS||7.5 HRS||8 HRS|
|1 to 2 Kids||17,700||20,650||23,600||26,550||29,500||32,450||35,400||38,350||41,300||44,250||47,200|
|3 to 4 Kids||20,700||24,150||27,600||31,050||34,500||37,950||41,400||44,850||48,300||51,750||55,200|
* Holiday Dates: 24 December to 1 January
|Summer Rate||3 HRS||3.5 HRS||4 HRS||4.5 HRS||5 HRS||5.5 HRS||6 HRS||6.5 HRS||7 HRS||7.5 HRS||8 HRS|
|1 to 2 Kids||11,700||13,650||15,600||17,550||19,500||21,450||23,400||25,350||27,300||29,250||31,200|
|3 to 4 Kids||14,700||17,150||19,600||22,050||24,500||26,950||29,400||31,850||34,300||36,750||35,280|
* Summer Dates: 1 May to 19 November
Yes, absolutely! Ski holidays come with unexpected surprises. If your child does not have any of the following:
our caregivers would be delighted to make sure your child has just ah fun as the rest of the family! For any injury, a doctor’s note for what is permissible must be provided. With that, we will also take care to make sure they get enough rest and recovery to get back on their feet for the remainder of the holiday.
As this is a common happening, we do have child R&R packs complete with a soft, cuddly mamayama stuffy, gentle engaging activities, a free hot cocoa ticket for the in-house restaurant located within Aya Niseko for an additional cost. Because being injured or ill doesn’t always have to be a bad experience, its merely the chance for a new unexpected adventure!
The best situation for maximum comfort, safety and enjoyment for your child is for our caregiver to care for your child at your accommodation, and take them outside of the accommodation with your prior approval. However, we realize there are many circumstances that may arise. With that, please contact us in advance and we can recommend the best plan for your situation. In any case, rest assured that our caregivers are professionals in this field, trained in the local area and will have contact with you via our caregiving tracking app.
Yes, you will need to pay for any child aged 15 and under who will be present in the room during the time the caregiver is booked for service. This includes children aged 0-15 who will come to the room during service hours.
Yes, of course! If we don’t have a local caregiver for the area you will be travelling to, our caregivers are able to accompany your family to care for your child. Any resort outside of a 5 kilometer radius of Hirafu Seicomart, transportation cost for the caregiver must be provided. Note that some resorts may not have facilities for certain ages or requirements. We are familiar with many resorts in Hokkaido and would be delighted to suggest the best situation for your family. Note that our caregivers are NOT ski instructors and cannot accompany your child skiing. However, many of our caregivers have a background in teaching ski and can work with your child in off-mountain skill if requested in advance and available
A large portion of our clients are first timers away from parents or primary caregivers. We are pros at helping you as well as your child smoothly adjust to new scenery, new food and new caregiver. We have a step-by-step guide to put you at ease for what this transition may look like. With extra care and study about children’s psychology from our team, and with your support, we are confident to help you and your family through an important transition time so that any future transition to school will be a breeze.
Yes, many of our caregivers have experience working together with other caregivers or as a family nanny. Please be aware, it is natural for your child to gravitate towards the family members or caregivers they are familiar with. Please do have a chat with your caregiver in advance about your expectations.
We are happy to be as flexible as possible. All extensions are subject to the caregivers availability, and not guaranteed unless full payment is made at least 48 hours in advance. If you expect to exceed your booked time slot, please do let us know in advance so we can help inform the caregiver of a possible extension. Extension is subject to the caregiver’s availability. Please do check with the caregiver upon arrival of their availability.
Our caregivers do not handle cash. All payment must be made in advance via our online payment system. Any extension of a booking to be paid via an updated payment link sent within 14 days after the bookings is serviced.
For the well being of your child, as well as our babysitters, before the first booking, we require you to complete an enrollment packet, which includes the following:
- Registration form
- Policies and Procedures form
- Medical waiver
- Outside play waiver
Niseko Kids Club babysitters will arrive 10 minutes prior to the booking time, at no extra cost to you, in order to go over any special requests you may have for your child(ren). We ask that you respect the babysitters needs by abiding by the designated time of your return. This is due to the fact that some of our babysitters are chosen for your specified times according to their availability. Many times caregivers have a booking However, we understand that situations may arise and we ask that you inform the babysitter if you will not be able to return at the agreed upon time.
All extensions are subject to the caregivers availability, and not guaranteed unless full payment is made at least 48 hours in advance. In the event that you extend your appointment on the day, hours exceeding your originally reserved time will be charged in 30-minute increments. An online invoice for the additional hours will be sent by email upon the completion of your babysitter’s shift to be paid promptly upon receipt
Bookings within 5 kilometers radius of Hirafu Seicomart 〒044-0081 北海道虻田郡倶知安町字山田190 (including most lodging around Hirafu, Annupuri and Hanazono areas) and with a start and finish time between the hours of 07:00-22:00 transportation cost is free of charge. Transportation cost for any bookings outside of the above mentioned locations and times to be paid at the time of booking. Cost will vary depending on location, time and mode of transportation.
We are more than happy to service last minute bookings based on availability. However, please note that during busy times we do book out. For best results in planning for your family’s needs, and meeting your requests, booking at a minimum of 14 days in advance and as early as 3 months in advance is recommended.
Our open door policy invites you to check-in any time and also allows Niseko Kids Club managers to stop by during a booking in order to ensure that all requirements are being met to keep your child(ren) safe and happy. No other visitors are allowed inside the accommodation while Niseko Kids Club is in attendance, unless you notify the nanny. So other family members or hotel maintenance staff are coming over, be sure to notify your Nanny ahead of time.
Our caregivers will only feed your child(ren) foods that have been pre-approved by you and will not bring in or order any foods that have not been first discussed with you. Our caregivers are happy to prepare simple meals with full instructions provided. If you will expect the caregiver to heat up or cook a simple meal, please do let us know in advance and go over the instructions thoroughly for the simple meal.
If you decide to cancel a booking, we require at least a 49-hour notice. Cancellations within 48 hours will be charged for 100% of the booking fee. Cancellation included changes that reduce the overall value of the booking and no shows.
No child should be unattended at any time. Unattended means the caregiver is not in the same room or eyesight of the child.
At Niseko Kids Club are committed to a nonviolent policy. Our caregivers will never discipline by using methods which are severe, humiliating, or frightening and will never withhold food, toilet privileges, rest, or any form of physical punishment.
We strongly believe in positive reinforcement and logical discussion to achieve good behavior of children. We communicate to children the importance of respect for themselves, others, and property. Should a situation arise in which a babysitter is not able to control your child(ren) by these methods, only then will you be contacted. If the situation requires your return home, you will be responsible for the full booking fee.
In the event of a medical emergency, our babysitters will call 119 before calling you. Should there be any other type of emergency, we will first consider the safety of your child(ren) before notifying yo
Holidays are difficult to staff for and due to this fact, we will charge a 20% premium for the following:
- 24 December to 1 January
We cannot allow any of our babysitters to accept offers to work in any capacity except through Niseko Kids Club. Our babysitters are aware of this clause and have signed contracts agreeing not to accept any offers that have not first come through Niseko Kids Club at the risk of losing their positions on our referral list and possible legal actions against both you and themselves. We must ask that you not ask babysitters for any personal information directly, but go through Niseko Kids Club instead.
Terms & Conditions
- Online bookings must be made at least 48 hours in advance with full payment.
- For bookings within 48 hours, please call 080-9002-5394 or email [email protected]
- Full payment is due 7 days prior to the service date. We reserve the right to cancel without notice any unpaid service by this due date.
- Cancellation 48 hours or less prior to the start date will incur a 100% cancellation fee.
- Cancellation includes changes that reduce the overall value of the booking and no shows. (Including but not limited to the reduction of number of children, hours, days and change of location)
- All extensions to an already booked service are subject to availability. Extensions are only guaranteed with 100% of payment made within 48 hours of extension service.
- Bookings within 5 kilometers radius of Hirafu Seicomart 〒044-0081 北海道虻田郡倶知安町字山田190 (including most lodging around Hirafu, Annupuri and Hanazono areas) and with a start and finish time between the hours of 07:00-22:00 transportation cost is free of charge. Transportation cost for any bookings outside of the above mentioned locations and times to be paid at the time of booking. Cost will vary depending on location, time and mode of transportation.
- All payments must be made via our online payment system. CareConnect LLC caregivers do not accept cash payment. Cash payment can be made up to 48 hours in advance at any of Niseko Kid’s Club locations.
Arts and Crafts
Kids Snow Park
Japanese English Lesson
Last – Minute Requests?
Niseko Kid’s Club have on-call caregivers available at short notice. Our caregivers are CPR, first aid certified, insured, and have many years of childcare experience.