Portable hook on chair

Terms & Conditions

• All Deliveries and Pick-ups are by appointment only.
• When you make a reservation, we will arrange a suitable time to deliver and pick up your baby gear to/from your rental property.
• Full-size cribs must be set up and taken down by the delivery person only. Full-size cribs cannot be transported in your vehicle if you decide to change locations. You must contact Niseko Kids Club to arrange a transfer. Additional fees may apply.
• Delivery and pick-up times may be given a 2-3 hour window depending on location and other factors. We do our best to arrive at the time requested.
• If the delivery or pick up needs to be rescheduled because of negligence or unforeseen circumstances, there will be an additional delivery fee of ¥1500.
• If you request a porch delivery and/or pick-up, keep in mind that the customer is responsible for any items lost or stolen from the porch. Please make sure items are left in a safe, hidden area.
• For hotel delivery, customers must check with the hotel on where equipment should be delivered and left for pick up. Please label all equipment before leaving it with the hotel after your stay to avoid being responsible for lost or stolen items.
• Do not leave the equipment in your room when you check out.
• Delivery Cost: Bookings within 5 kilometres radius of Hirafu Seicomart (including most lodging around Hirafu, Annupuri and Hanazono areas) delivery cost is free of charge. Delivery cost for any bookings outside of the above-mentioned locations to be paid at the time of booking. The cost will vary depending on the location.
  Inspection of Items: Upon delivery, the rental items must be examined, and find all items are in good working condition.
• Niseko Kids Club must be notified within 12 hours of the first day of rental if the items are not to your satisfaction. Upon notification, we will arrange for a replacement item to be delivered or a refund.
  Condition of Returned Equipment: Please return the equipment in the same condition (except for normal wear and tear) in which it was delivered to you.
• Damaged, Lost, or Stolen Equipment: You are responsible for damage, loss, or theft of rental equipment and agree to pay for any replacements needed.
• Items must be returned with all accessories and parts intact and in proper working order. Any excess damage to rental equipment aside from normal wear will be repaired or replaced (depending on the condition) at the expense of the renter. Any additional fees resulting from loss, theft, repair, or replacement will be invoiced the following day.
• In the event of a lost item at a hotel, rental property, or any other type of delivery and pick-up destination, we will give you 72 hours to try and retrieve the lost product. It is not the responsibility of Niseko Kids Club to try and retrieve lost equipment. After 72 hours if the product is not retrieved an invoice will be sent for the cost of the item. Any extra trips to retrieve equipment again may result in an additional delivery fee.
• You must agree to follow all manufacturer directions, warnings, and guidelines for the item(s) rented. This includes all safety recommendations provided by the Manufacturer. You also agrees not to exceed weight, age or height limits recommended by the manufacturer.
• You understand upon acceptance of the rented item(s) that it becomes your sole responsibility to keep the child safe.
• Niseko Kids Club will provide any applicable manufacturer instruction manual(s).
• The rented items may come with special instructions. It is your responsibility to make sure to read and follow these instructions.
• You are liable for any misuse of equipment. In the event of an incident, you agree to accept full responsibility, and shall not hold Niseko Kids Club liable for any claims or actions.